VoIP and Network Quality
Delivering flawless VoIP call quality.
Your clients want to be able to make phone calls first and foremost regardless of the smartphone features and applications they use.
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Your ability to meet the high expectations your consumers have for voice service is essential to the success of your organisation. Consistently delivering high-quality voice becomes a major difficulty as your network experiences an increase in the amount of IP traffic.
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The most frequent problems, including failed calls, dropped packets, jitter, one-way audio, and latency, can all have a negative impact on a customer’s experience and, more crucially, your brand’s reputation and income.
Avoid costly and time consuming service interruptions.
Voice traffic is very sensitive and can be easily disrupted by poor network conditions. LANtern VoIP & Network Quality dashboard allows you to monitor VoIP call performance and internet connectivity performance. These metrics show the quality of the VoIP packets to establish if the call is good or poor.
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Key QoS metrics:
- Latency
- Jitter
- Packet loss
- Mean Opinion Score (MOS)
- Internet connectivity performance
Proactively detect and fix VoIP issues before customers are affected.
Be the first to know when your call quality is poor.
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LANtern Monitoring Services
LANtern is the most comprehensive, flexible and scalable infrastructure monitoring solution giving you complete visibility by understanding on-premises, hybrid and multi-cloud data from any source in real time; allowing you to find and fix problems before your users are impacted.
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